- FAQS -

General Services

What do we specialize in?

We focus heavily in the competitive cheer and dance industry; however, we specialize in cheer and dance skills camps, choreography, uniforms, competitions, and all custom sports apparel.

What are your business hours?

Monday-Friday 9AM-6PM (CST)

 

Are you closed on holidays?

Our offices are closed on the following days:

• New Year’s Day

• Martin Luther King Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving

• Day after Thanksgiving

• Christmas Eve

• Christmas Day

• Day after Christmas

• New Year’s Eve

 

Camps & Choreography

How many days do I get for a cheer camp?

We have a minimum of 2 days and with 4 days at max.

 

How does choreography camp work?

We have 2 options.

Option 1: is where we come to you twice, we do a stunt choreography camp (2 days of 3 hours per team), and return later to do the full routine (3 days of 4 hours per team; 12 hours total of choreography).

Option 2: is where we do the choreography camp in one session (3 days of 4 hours per team; 12 hours of choreography).

 

How many instructors/choreographers do I get?

It’s based on the number of teams at the camp. Please contact us for more info.

 

Apparel and Uniforms

I can’t find the product(s)/color(s) I’m looking for, what should I do?

Contact us at 855-786-6656

How long does it take to receive art work or mock up?

After you have paid the $45 art work fee, it will take 2-3 business days.

 

How long does it take for me to receive my uniforms and/or custom practice wear?

After art work has been approved and balance paid in full; it takes 3-5 weeks.

 

How long does it take for me to receive my shirt order?

After art work has been approve and balance paid in full, the product will be shipped out on or before the 7th-10th business day.

When is apparel in high demand (peak season), and what does that mean?

The peak season for apparel is Mid February-Early May. This is when turnaround times can become longer than usual. This is during NCA Nationals, Cheersport Nationals, USASF Cheerleading Worlds and the Summit.  Our typical turnaround time during peak for custom shirts and stoned apparel will be 10-12 days, and sub sets 21 days.

Do we have products to view for uniforms and apparel?

Yes, under the tab of what you’d like to order, there will be a gallery at the top.

 

What brands do you use for garments in custom shirts and apparel?

We have several brands: Gildan, Badger, Augusta, Boxercraft, Bella Canvas, New Level and many others.

 

What is the minimum on orders?

Uniform minimum is 12

Shirt minimum is 20

Practice Attire/Sports Wear minimum is 12

 

What sizes do you carry?

We have youth extra small - youth extra large. Adult sizes extra small - 5 X large. All product may not have certain sizes, please contact for more detail

Can I get a refund?

All custom sales item are final. If there is a manufacture error, we will replace/compensate the product. There is a re-stock fee of 10% on non custom items.

 

I need to reorder an item that I got during a special, can I get the same promotion?

All reorders items will be priced at regular price when a special promotion has ended.